Emergency Response Guide - Suspicious Package

Security-Logo-new

EMERGENCY RESPONSE GUIDE

YORK UNIVERSITY SECURITY SERVICES:

416-736-5333 or Ext. 33333 (On campus)

 911

In a life threatening emergency call 911 then call York University Security Services. See HERE for other numbers to call in an emergency.
yorku-logo-rgb-240-122
 ABOUT THIS GUIDE
 MEDICAL EMERGENCY
ASSISTANCE - PERSONS WITH DISABILITIES
 FIRE  FIRE ALARM
 EVACUATION
 VIOLENT PERSON/ASSAULT    
 SUSPICIOUS BEHAVIOUR
 SEVERE WEATHER   
 EXPLOSION EARTHQUAKE
 SHELTER-IN-PLACE
 POWER FAILURE
 GAS LEAK  FLOOD
 HAZARDOUS MATERIALS CIVIL DISTURBANCE
LOCKDOWN
 ROBBERY
 DISRUPTIVE PERSON  HARASSMENT
 BOMB THREAT
SUSPICIOUS PACKAGE
Some typical characteristics that should trigger suspicion include parcels that:

  • Are unexpected or from someone unfamiliar to you.
  • Are outdated or addressed to someone no longer with your department or the University (e.g., improper title).
  • Have excessive postage, handwritten or poorly typed.
  • Bear no return address, or one that can't be verified as legitimate.
  • Are of unusual weight, disproportionate to its size, or is lopsided.
  • Are marked with restrictive endorsements, such as "Personal" or "Confidential".
  • Exhibit protruding wires, strange odours, stains, or powders.
  • Indicate a city, province or country in the postmark that doesn't match the return address.
  • Have excessive string or tape to hold together.

Also keep an eye out for suspicious vehicles that may have the following characteristics:

  • Low riding vehicles, especially with disproportionate weight towards the back of the vehicle.
  • Vehicles left running with no driver.
  • Vehicles parked haphazardly in apparent effort to hurriedly ditch, instead of properly park the vehicle.

What should I do if I've received a suspicious parcel/mail?

  • DO NOT TOUCH the package as this could destroy fingerprints.
  • Notify your supervisor or instructor.
  • DO NOT USE cell phones or two-way radios near the package.
  • IMMEDIATELY notify York University Security Services from a landline telephone at extension 33333 or 416-736-5333 and provide the following information
    • The department name and floor number.
    • Details of the suspicious package.
    • Your name and telephone number.
  • York University Security Services will conduct a threat assessment to determine the appropriate response.

What should I do if I receive an anthrax threat by mail?

  • Notify your supervisor and York University Security Services.
  • York University Security Services will contact the Department of Occupational Health and Safety and Toronto Police Services for threat assessment and response.
  • Do not attempt to clean up any powder that may have spilled.
  • Keep staff out the area in which the parcel is contained.
  • Isolate anyone who has been exposed directly to or touched the parcel/mail or powder.
  • Wash your hands with soap and water.
  • Ensure that all persons who have touched the letter wash their hands with soap and water only.
  • List all persons who have touched the letter or package including their contact information and provide the list to the investigating agency.
  • Remove contaminated clothing as soon as possible and place in a plastic bag, or other sealed container and have available for the Police, should they request.
  • Shower with soap and water.
  • Seek medical attention as soon as possible.
  • If the mail or parcel contains other types of hazardous materials, see HAZARDOUS MATERIALS

How To Handle Mail In Your Area That Will Enhance Safety:

  • Do not leave mail unattended.
  • Secure mail whenever possible.
  • Be alert to any suspicious activity or persons who are in the vicinity of mail.
OTHER EMERGENCY PHONE NUMBERS