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EMERGENCY RESPONSE GUIDE |
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YORK UNIVERSITY SECURITY SERVICES: |
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416-736-5333 or Ext. 33333 (On campus) |
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911 |
In a life threatening emergency call 911 then call York University Security Services. See HERE for other numbers to call in an emergency. |
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ABOUT THIS GUIDE | |||
MEDICAL EMERGENCY | |||
ASSISTANCE - PERSONS WITH DISABILITIES | |||
FIRE | FIRE ALARM | ||
EVACUATION | |||
VIOLENT PERSON/ASSAULT | |||
A Disruptive person is one whose behaviour significantly interferes with the learning and working environment of another at York University. This may include exhibiting concerning, challenging or higher-risk behaviours.
A Distressed person is one whose behaviour is indicative of being in emotional distress although they may also be exhibiting concerning and challenging physical behaviours. Harassment involves conduct that causes fear for personal safety or the safety of those known to you. Harassment is often associated with behaviours including (non-exhaustive): uttering threats, causing damage or restricting access to personal property, persistent following, intimidation, ‘stalking’ and ‘cyber bullying’. Whether occurrences are experienced in-person, over the telephone, via letter or virtually (e.g. online social media platforms or through text messaging) all such acts are criminal offenses. Swift reporting by you will facilitate a thorough investigation by York Security Services and/or Toronto Police. Consultation with experts from the Department of Community Safety and participating in campus training or workshops can further empower you to respond to such challenging encounters. (Please see www.yorku.ca/community safety for further information.) When a person becomes verbally abusive, threatens or haryasses you:
An ACTion Plan© approach:
Do not crowd the aggressor, prevent them from leaving or re-engage in any kind of conversation. Ensure others respect the volatility of the space/person as well.
If the person leaves before safety services arrive, it is still important to report and document the interaction fully. Doing this also allows appropriate referral partners to provide continuity of care. |
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SUSPICIOUS BEHAVIOUR | |||
SEVERE WEATHER | |||
EXPLOSION | EARTHQUAKE | ||
SHELTER-IN-PLACE | |||
POWER FAILURE | |||
GAS LEAK | FLOOD | ||
HAZARDOUS MATERIALS | CIVIL DISTURBANCE | ||
LOCKDOWN | |||
ROBBERY | |||
DISRUPTIVE PERSON | HARASSMENT | ||
BOMB THREAT | |||
SUSPICIOUS PACKAGE | |||
OTHER EMERGENCY PHONE NUMBERS |